Privacy Policy
At Pure Pharma, we are committed to protecting the privacy and personal information of our visitors and customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://purepharmas.net/, or make a purchase.
1. Information We Collect
1.1 Personal Information
When you place an order with Pure Pharma, we collect personal details such as your name, email address, postal address, phone number, purchasing history, and shopping patterns. This information is used to process and fulfill your orders and to contact you regarding any necessary order updates.
1.2 Log Files and Cookies
Like many websites, Pure Pharma uses log files and cookies to analyze trends, administer the website, track user behavior, and gather demographic information. This data may include IP addresses, browser types, ISPs, referring/exit pages, and the number of clicks. This information is not linked to personally identifiable details.
You can disable cookies in your browser settings, but doing so may affect your experience on our website. More information about cookie management is available through your browser’s support page.
1.3 Aggregate Site Statistics
We collect aggregate data on website traffic, sales, and related information to enhance our marketing efforts, sales reporting, and website functionality. This data does not contain personally identifiable information.
2. How We Use Your Information
2.1 Order Processing and Customer Support
Your personal information is used to process and ship orders and provide customer service. We may contact you via email or phone regarding your order when necessary.
2.2 Marketing and Promotions
If you provide your email address, we may send you newsletters, promotions, or information about new products and services. You may opt out at any time by following the unsubscribe link in the email or contacting us at 888-233-2131.
2.3 Third-Party Disclosure
We do not sell, rent, or share your personal information with third parties without your consent, except as required by law or to protect our legal rights.
2.4 Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. When no longer needed, we securely delete or anonymize your data.
3. SMS/Text Messaging Service
3.1 Opting In
By consenting to Pure Pharma’s SMS/text messaging service, you agree to receive messages related to your account, orders, and promotional offers. Message frequency may vary, and standard data rates may apply.
3.2 Opting Out
You may opt out of SMS messages by replying STOP to any message received or contacting us at 888-233-2131. You will receive a one-time confirmation message before unsubscribing.
4. Security and Encryption
4.1 Data Security
We use advanced security measures to protect customer data, including encryption, firewalls, and secure server protocols. Personal data is stored securely on our cloud infrastructure.
4.2 Credit Card Processing
Credit card transactions are processed through PCI-DSS compliant providers. We do not store full credit card details, ensuring the highest level of security for payment information.
5. Third-Party Service Providers
We work with trusted third-party providers for order fulfillment, analytics, email communication, and content delivery. These providers include:
Shipping: FedEx, UPS, USPS, DHL
Analytics: Google Analytics, Segment
Email Services: SendGrid
CDN: Cloudflare
Each provider adheres to strict privacy and security standards when handling customer data.
6. Data Breach Notification
In the event of a data breach, Pure Pharma will notify affected customers via email, providing details on the breach and any necessary remedial actions.
7. Customer Support
Our in-house support team ensures secure and quality communication with customers. We do not outsource customer service to third parties.
8. GDPR Compliance
Under the General Data Protection Regulation (GDPR), customers in the EU have the right to:
Access, correct, or delete their personal data.
Restrict or object to processing.
Request data portability.
Withdraw consent at any time.
To exercise your GDPR rights, contact us at 888-233-2131.
9. CCPA Compliance for California Residents
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
Request details on personal data collected.
Request deletion of personal data.
Opt out of data sales (Pure Pharma does not sell personal data).
To exercise these rights, contact us at 888-233-2131.
10. International Data Transfers
Pure Pharma is based in the United States and may process data in countries with different data protection laws. By providing personal information, you consent to such data transfers.
11. Privacy by Design
We incorporate privacy principles into our website’s design and continuously update security measures to safeguard customer data.
12. Policy Updates
This Privacy Policy is reviewed regularly. Any changes will be posted on this page and will take effect immediately upon posting.
13. Contact Us
If you have any questions regarding our Privacy Policy or how your personal data is handled, please contact us:
Pure Pharma
3680 Wilshire Blvd, Los Angeles, CA 90010
Phone: 888-233-2131
Website: https://purepharmas.net/
